Refund Policy

At Vidhi n Vitt Management, we are committed to providing the highest level of service to ensure your complete satisfaction with our advice and assistance. We constantly strive to improve and deliver the best online accounting, financial, and secretarial services. If you are dissatisfied with our services, please contact us promptly, and we will make every effort to resolve the issue, offer a refund, or provide a credit for future Vidhi n Vitt Management services.

Policy on Refunds

Vidhi n Vitt Management holds the fees received in advance in a client's account upon payment. As we begin working on a client's case, compensation is determined based on the achievement of specific milestones (e.g., obtaining DIN, filing forms, assigning a relationship manager, etc.). A refund for the earned fee is not feasible because the resources and person-hours invested in providing the service are non-returnable. Processing fees, payment gateway fees, administrative fees, and resource expenses for previously completed work will be deducted.

Refund Processing Timeline

Refund requests must be submitted within one day of the purchase date or payment of service; whichever is earlier. After receiving all the necessary information to process a refund, such as the reason for the refund, bank account details, etc., we will process your request within 16-30 working days. The refund will be credited to the customer’s bank account within this period.

Alteration of Service

You must request a service change within one day of purchase to switch from one service to another. The purchase price of the original service will be credited to your Vidhi n Vitt Management account, less any fees collected and any money paid to government organizations, such as filing fees or taxes, or to other third parties involved in completing your order. The credit can be applied to any Vidhi n Vitt Management service.

Standard Rates

Vidhi n Vitt Management has established a standardized pricing structure for various services, allowing clients to choose a service based on their business needs. "Base prices" refer to the fundamental pricing structure on our website/emails. Prices may vary depending on the state's jurisdiction, the type, and the quantity of services provided to the client.

Online pricing may sometimes be quoted incorrectly; as part of our selling procedures, we will verify prices and notify you of the correct price before the contract takes effect. We reserve the right to modify the pricing on our website at any time, but this will not affect existing contracts. The standard pricing policy does not apply to an increase in the total cost paid to Vidhi n Vitt Management due to a rise in government fees or fees incurred by the customer for legal document work completion or re-filing of forms with the government due to rejection or resubmission. We are not liable or responsible for any additional expenditures incurred by the client due to the completed service.

Factors Beyond Our Control

We cannot guarantee the outcomes or results of any specific service. For example, the government could decline a trademark application for legal reasons unrelated to Vidhi n Vitt Management. In some cases, a government backlog or issues with government platforms (e.g., MCA, Income Tax, or FSSAI websites) may cause significant delays in completing your transaction. We have no control over these issues; they are not covered by our guarantee or eligible for a refund. Therefore, the government's failure to complete your filing will not qualify you for a refund.